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How fortune2go Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via PayPal or Venmo, or browse our lobby — and how we keep that information secure. We wrote it to be direct, not buried in legalese.

Account data protectedPayPal & Venmo transaction privacyCookie controls availableData request process outlined
fortune2go How fortune2go Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We use SSL encryption across every page where account data moves — login, deposit, withdrawal, and settings. Your PayPal or Venmo transaction tokens are stored in a separate secured environment, not alongside your browsing history. We review our data practices when state requirements change, and we update this policy accordingly. The sections below outline the four areas where data handling most directly affects your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust cookie preferences via your browser settings at any time.

Account Security

Login attempts, device fingerprints, and session tokens are logged to detect unauthorized access. If we spot unusual activity on your account, we may prompt an additional verification step.

Data Retention

We keep transaction records and identity verification documents for as long as state law requires. Once those obligations are met, records are deleted or anonymized on a rolling schedule.

Your Access Rights

You have the right to request a copy of your data, ask for corrections, or in certain states, request deletion. Submit those requests through live chat or email support.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review the data we hold on your account, dispute something in your record, or ask us to delete information, our support team is the right starting point. We handle privacy requests through live chat and email, and we aim to respond to data-related inquiries within the timeframe required by applicable state law. For players in Newark reaching us on mobile, live chat is the fastest path.

Live Chat Start a live chat session from your account dashboard to raise a privacy request or ask about how your data is stored and used.
Email Support Send a written data request to our support email address. Include your account username so we can locate your record promptly.
Account Settings Some data preferences — including marketing communication opt-outs — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy at fortune2go

The questions below cover what we hear most from people reviewing this policy — from what we do with PayPal data to how long we keep account records. If your question isn't here, live chat or email support can give you a direct answer tied to your specific account.

No. When you deposit via PayPal or Venmo, we receive a transaction reference token only. Your full wallet credentials never touch our servers.

Yes. Submit a data access request through live chat or email support with your account username. We will respond within the timeframe your state law requires.

We retain identity documents for as long as applicable state law requires for licensed gaming operators. After that period, records are deleted or anonymized.

We do not sell your data. We share information only with payment processors like PayPal and Venmo, identity verification providers, and where state law compels disclosure.

You can unsubscribe from marketing messages using the link at the bottom of any email, or turn off marketing communications directly in your account settings.

Access to fortune2go depends on state law and eligible states. Data retention and your specific rights under privacy law may vary by state, and we apply the relevant requirements where you access our service.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.